Customer Letters - Tucson Window and Door

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About
Doors
- French Doors
- Sliding Glass and French Sliding Doors
Windows
Gallery
Testimonials
- Video Testimonials
FAQ
Blog
Service
Contact

Customer Letters

FREE In-Home Estimate

FREE In-Home Estimate

Visit Our Showroom:

3961 E Speedway Blvd Suite 406
Tucson, Arizona 85712

Google Rating

4.1

Based on 153 reviews

Tucson Window and Door

4.1

Susan Brandt

21:03 23 Aug 24

I called on a Friday with a door that would not fully close or lock. The service technician arrived within a couple hours. Every interaction with employees was polite and responsive. Excellent quality and services!

Norman the Interested Cat

16:05 10 Aug 24

Just great from start to finish. The end!

Diana Wells

21:47 02 Jul 24

TW&D replaced 6 windows for us. From the consultation with Noah to the installation, all was professionally done. The installation team did a great job which included clean up and stucco repair around the window frame. One window had a minor defect and it was replaced. We are pleased with the quality and appearance of our Anlin windows, our service, and the resulting decrease in our electric usage from using a more efficient window.

Lesley Lupo

15:53 12 Jun 24

I bought a lovely older home in the bosque bordering the Sabino wash, which has lots of beautiful trees and a very green backyard. My home is an older one, and the windows were those multi-pane glass style with metal cranks. I decided to get double-glazed because I was tired of all the cold coming through the windows in the winter and all the heat in the summer.I called five different companies and listen to bids from everyone of them. I then went on Nextdoor and posted my top three candidates to see what other people had experienced (and the follow-up) because anyone can talk a nice talk, but it’s a workers that get the job done.I finally picked a company that had a salesman who was a little more enthusiastic about the company, it wasn’t just memorization of facts, and other people had great results with no complaints.First, I was amazed at the difference of having wide open windows and being able to see the beauty of my backyard . They were incredibly efficient, did everything spotless left everything very clean, and I would definitely recommend them.Five stars! 🌟🌟🌟🌟🌟

Jessica Barcelo

02:19 21 May 24

We are very pleased with the our decision to use Tucson window and door. Everything from the consultation to install has gone smooth. We chose Tucson window and door because our neighbor had used them and we’re very happy. We had a few companies price out the job. We felt tucson window and door offered the best value we like to use local companies when we can. Thank you for everything our home looks great couldn’t be happier!

Dan Harmsen

01:13 21 May 24

Just completed our phase II window and door replacement project and couldn’t be more pleased. From our first conversations with Noah to the install this week, we found TW&D exceptional. Noah was clear and understandable and the install crew exceeded our expectations with expert craftsmanship, professionalism, and cleanliness. Our expectations were exceeded from start to finish. This was the second phase of window replacements for us and we are pleased with all our choices with TW&D.

AmyJo Ramsey

20:14 15 May 24

Wonderful. My sliding glass door was installed today. The installer arrived on time and 2 hours later left me with a beautiful door. The crew was efficient, pleasant, and helpful. They left the area spotless.It's been four years now and the door has been opened and closed thousands of times for the dog -- still perfect!

Jeanine Samuelson

21:40 13 May 24

We had a great experience from sales to install. Noah and Fernando were amazing to work with, very professional and respectful folks.

Scott Elliott

18:08 12 May 24

We recently had all our windows (16) and 2 sliding glass doors replaced. We are extremely happy with the final product. Our salesman was knowledgeable and responsive. The installation team was fabulous. They were very professional, hard working and took care of every detail. We had some issues where the windows extended out of the frame and rubbed against our rolling shutters but the installers re-set the windows and they work perfectly. They re-trimmed around the doors and it looks great. The windows themselves work perfectly. The open and close easy and they insulate well. I could not be more pleased with the final result. I highly recommend TW&D.

Alexandra Goodman

20:00 06 May 24

Highly recommend! Great customer service and very efficient.

Beth Downey

01:59 19 Jan 24

Regina Spaeth

22:13 08 Nov 23

We have had our windows since 2005 when they were installed. We have been thrilled with the quality and the customer service at Tucson Window and Door. We had our shower door done by them as well! Now hoping to get a slider with a doggie door...

Chris Scheel

18:03 02 Sep 23

TW&D installed two new upstairs windows replacing some builder grade ones that had some that were not air tight, allowing moisture in. My wife and I love our new windows! High quality product and excellent installation and communication from beginning to end. Highly recommend Tucson Windows and Doors!

Sylvia Guillen

12:05 22 Aug 23

Salesman was great, extremely knowledgeable! No callback, considering I'm going to purchase a front door window and restroom windows!

Maria Lignos

20:32 31 May 23

Wonderful experience with a repair. Our lock no longer closed on our beautiful patio door years after being installed by Tucson Window and Door. Anthony the repair person was punctual, professional, and polite. He was able to locate what the issue was and was creative in rectifying the problem. I cannot say enough positive things about Tucson Window and Door and their employee Anthony.

Nancy Coleman

17:48 23 Jan 23

We have been totally impressed by their customer service and their employees. They are courteous, efficient and get the job done with no mess left behind. Thank you Jim and Anthony!!!!

Kratos0420 l

17:24 31 Dec 22

Just recently got all new windows and doors from them. Whole process was very good. Sales guy was very friendly, knowledgeable, and not pushy at all. All the install guys were super nice and on time. They did a great job installing and cleaning up as much as they could. They even knew we had dogs and would ask us periodically if we needed to let the dogs out. Overall super happy with the whole thing from start to finish, and now my windowsand doors look amazing!

Rich B

19:49 25 Oct 22

Nice people, quick service. Went in to get some idea of pricing. Left with no information on price. They have to come to your house.

Lisa Willer

01:46 20 Oct 22

They really are so good at what they do. Our window were installed quickly and professionally. The installers were friendly and left the house as they found it. Cleaned up all debris. I would recommend to friends.

Tombstone Animal Shelter

21:36 18 Oct 22

Wonderful experience. They product is second to none. They quality of workmanship is great.

Ryan Moore

23:10 11 Oct 22

I had a great experience with Tucson Window and Door. I will say, I did not have a great experience when I first started quoting prices before the pandemic hit, but this time Tucson Window and Door was able to correct that issue and cared that there was a problem when I resumed looking for products. The whole process was quick, simple, and the staff were all extremely friendly. I ordered my windows the last week of July and the sales rep was up front that once the order was in, it could take between 11 to 13 weeks to receive the products due to the supply chain and manufacturing delays (the website says about 8 weeks, but the sales rep was honest and says they hope to have them in at 8 weeks, but lately the chain has been slower and they apologized for a delay). I understand the delay is nothing that they can help. However, for three windows and a door, the call came in during week 8 that they were ready and installed the middle of week 9, so they definitely come through within the timelines! The crew who installed my new products were helpful, kind, relaxed working around my home, and extremely professional! The installers were vacuuming and sweeping along the way, keeping all of the work areas tidy, as well as took pride in making sure the details were correct around the install to seamlessly go into my home. My new windows and slider are already making a significant difference! Definitely cutting out excess heat and dirt, holding the temp in my home longer, are more secure windows and doors, and drastically cut out excess noise! I am so so glad my friends recommended this company to me and I would fully recommend Tucson Window and Door to others! While the price is a little higher than some other places, the quality of work, the product, and professionalism all make up for the price. Plus, the cost savings I can see I will have! Only advice- if someone referred you to make sure you tell them at the top of the introductory call. Not sure if my referral notice for my friends went through correctly and I want to make sure they get the credit, but other than that, top notch service and products! I have had them for about a week now and absolutely love my new windows and slider!

Jon Luebke

21:30 07 Oct 22

Thanks again Charles for all your hard work on the door and getting it fixed for us quick and fast. Customer service was awesome he called the day before and texted before the appointment. You the best 👌🏼 man

Bill Fisch

00:22 02 Sep 22

Had a front door installed, great job, service excellent and the installers friendly and professional. No need to search any further, they are great!

Stuart Turner

21:29 11 Aug 22

It was perfect! After reading reviews of other companies I thought there would be cleanup issues but they did a great job. Everyone was knowledgeable and nice!

Sam Francis

21:19 05 Jul 22

Tucson Window and Door installed an entry door replacing a sliding glass door allowing access for our son using a wheelchair for mobility. He was finally able to get onto the patio for the first time. We are all thrilled, looks and works perfectly. They also installed all new widows that matched perfectly with the old ones but duel pained and modern locks, and a new patio door fully insulted. Installation crew were fast, efficient, and very courteous.

Dolce F

16:43 22 Apr 22

Taylor Feldman

16:41 22 Apr 22

Rich Glinski

22:17 08 Apr 22

I paid a premium price and got a great door with outstanding installation...for paying attention to detail, I thank you, Jim! I am so glad I did not settle for a Home Depot door with self/service installation that would come with no guarantee. Every aspect of my purchase, from the door itself to the installation, is guaranteed...for life! I need another door, and I will be calling TW&D!

Jennifer Robards

19:48 28 Mar 22

Lauren is amazing! Best advice is just ask for her when you call. Thanks Lauren. Jennifer

Brad Benson

07:08 28 Dec 21

Great product great place to work

Cecilia Laspisa

23:17 09 Dec 21

I am very happy with the Anlin widows I had installed. They look good and I recognize the value of windows that reduce sound transmission and provide good insulation. The service from the first phone call to the installation was considerate and professional. I highly recommend Tucson Window and Door.

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Phone: (520) 298-3667

Fax: (520) 327-2855

info@tucsonwindowanddoor.com

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Monday – Friday: 8AM – 4PM
Saturday: 10AM – 2PM
Sunday: Closed

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