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Testimonials

Arlo Hackitt
Arlo Hackitt
15:28 01 Jun 20
Excellent customer service, Jingle time
Lauren Schroeder
Lauren Schroeder
16:50 27 May 20
Great experience from start to finish. The window consultation at my home was incredibly informative and helpful. The... windows and french doors are amazing. My home is more secure, better insulated (I'm ready for summer heat), and so much quieter. The staff are knowledgable with great customer service. If I were to be nit picky, because I'm a perfectionist and detail oriented person, they could have done a bit better with the plaster repair on the walls around the windows and doors. I'm hoping to do my front and side doors with them next.read more
Craig Marburger
Craig Marburger
19:55 26 May 20
Very pleased with the entire staff and in particular the installation crew. Very good workmanship and total cleanup... each day. And the windows are a huge improvement over the old aluminum, single pane windows we replaced. Home is much quieter and secure.read more
Joel Muraco
Joel Muraco
01:26 23 May 20
We had a really good experience with Tucson Window and Door. Our Sales Consultant, Rafael, was extremely knowledgeable... and professional. The entire process took about 3 months: we met with Rafael in late February. Within a week, the contractor came out to finalize measurements and details about the windows. We made one small change at this point which delayed the ordering of the windows a few days. They were upfront it would take about 6 weeks to receive the windows as they would be custom built. They called in early May to schedule the window install for mid-May. Tony and Rob arrived promptly at 9am on the day of install and replaced all 8 windows in one day (they had allotted a day and a half for install), finishing up just before 5:30pm. They did a fantastic job with everything and were very careful in their work. Before they left, they walked us through all the features of our new windows. They left the house so clean you would never know they had just been there. The windows look great! It's been a week since install and we're so happy we replaced our 67 year old windows, and that we went with Tucson Window and Door.read more
Stanley Davis
Stanley Davis
17:04 06 May 20
We really like our new doors. They dress up the entrance very nicely. They seem to be very efficient at blocking out... the Arizona heat; a big improvement from our old doors. And my wife loves the design and Cherry finish.The salesman, David Cruz, was very knowledgeable and helped us quickly settle on a design, finish, and options. He made the experience very effortless and painless.The installers were courteous, efficient, and professional. The lead, Jeremy Morgan, knew his stuff and very efficiently completely a complex install in a day. They had to remove security doors then modify them to reinstall. We had looked for more than a year to find doors that we liked with a fair price and that had a good warranty. We had input from 4 other vendors before we contacted Tucson Window and Door. We are please Tucson Window and Door and Provia stand behind their product.read more
Lynn C.
Lynn C.
17:25 21 Apr 20
In October 2019, we had a whole-house replacement done - 14 windows and 2 patio doors. We wanted to live with them for... awhile before posting a review. At the 6-month mark, we can say that we are completely satisfied! We feel that we got a quality product at a fair price. The windows and doors look great and operate well. We’ve noticed a reduction in both heat and sound transfer. I’m sure the heat reduction will be especially noticeable as we head into our first summer with the new windows and doors! Everyone at Tucson Window and Door was a pleasure to work with, there were no high-pressure sales tactics, communication was great, and installation was professional. After installation, as some of the caulk cured and settled on the exterior, it pulled away and we had to call them back to redo it. This was a very minor issue, and I mention it only to say that even a small problem like this was taken care of very promptly. We would highly recommend Tucson Window and Door!read more
G Carr
G Carr
01:00 19 Mar 20
Hello. I wrote a not so nice review regarding the cartoon character in your tv commercials without actually visiting... your store.After visiting and receiving a quote from your salespeople, I found them to be very nice and especially helpful in my search. I am considering using your company for my window replacement. I was also pleasantly surprised to find that Window Joe has a much more friendly look than in the past. This played no part in my decision but just wanted to let you know.read more
Sharon Brown Ludviksen
Sharon Brown Ludviksen
02:05 13 Dec 19
I always wanted a good patio door not a cheap one. I got mine 2 months ago. The installer should have replaced the... handles on the screen and main door but I like the security of this door. Today somehow the door wouldn’t stay on the track correctly and I called David Cruz my salesman. He came and fixed the door for me and made sure they are fixing the handles. David is a sweetheart and stands behind their products. I recommend both the company and David.read more
William Laray
William Laray
02:37 05 Dec 19
We had a window enlarged to twice it size so some construction work needed to be done. Tuscon Window and Door has a... business relationship with General Contractor Johnny Merchant. Johnny and his crew did a great job of prepping and finishing the job. Window is of good quality and it fits like a gloveread more
Lauren Fisher
Lauren Fisher
17:14 22 Nov 19
Awesome staff from start to finish! From the sales representatives to the installers, everyone was professional and... friendly. The installers did an amazing job putting the new windows in and cleaned up everything before the left, it was like they were never here! Would definitely use TWD again!read more
Clip Waling
Clip Waling
16:40 21 Nov 19
Yes, TW&D might be a little higher priced than some of the "so called" window experts but I can tell you that after... dealing with five other "window experts" that TW&D is by far the BEST company to deal with. From the TW&D sales person (who knows far more about windows and doors than those other "sales" people), to the ladies answering the phones and following up on the orders, to the very highly trained, personable and professional installers, it has been a real pleasure working with everyone at Tucson Window and Doors. From David Cruz, Holly, Elisabeth, to Carlos and Jeremy the total buying and installation experience has far exceeded our expectations, and then some. Thank you one and all; I know I will love my 4 patio doors for many years to come.read more
Daniel Smith
Daniel Smith
16:40 21 Nov 19
We recently had Tucson Window & Doors replace all of the windows in our home. From our initial meeting with the... salesman to the actual installation of the new windows the experience was amazing. The windows are high quality and based on our own research meet or exceed Energy Star ratings. The purchase process was great and no pressure. We were presented with the history of the window manufacture, the specification sheet of the windows and a plethora of information on the window features. We had looked at other windows and the windows offered by Tucson Window and Doors exceed all other offerings.The installation of the windows was top notch. The crew (two installers - Carlos and Jeremy) showed up on time. They walked the job site and quickly came up with their game plan. In a matter of just a few minutes windows were removed, window openings cleaned up and new windows were set in-place, squared and permanently attached to the house. There was absolutely no damage done to our stucco of drywall. Carlos and Jeremy were super efficient with their time management and when they finished the cleaned up the work site. It was like they were never there. For anyone looking for new windows we highly recommend Tucson Window & Doors We are extremely happy with our experience - Thanks Tucson Window and Doorsread more
Terry Olsen
Terry Olsen
16:39 21 Nov 19
Today Jeremy with Tucson Windows and Doors came to our home to repair one of the windows they installed that rain water... was getting into the house. Jeremy made sure to make sure it was not coming from the roof or outside wall. He took out all the old caulk and made sure to put in enough caulk to keep it from allowing rain water in. He did the same with the inside of the window and checked to make sure there had not been any damage inside the wall. He made sure the patch job was not noticeable. He was very courteous and professional. I am sooo glad they are the company that installed the windows.read more
Jill Howard
Jill Howard
16:39 21 Nov 19
What professionals! The product was just as expected. The installers were very good at what they do. They cleaned... up after the installation an took the old door with them. Would definitely recommend Tucson Window and Door.read more
Alan McKenzie
Alan McKenzie
16:39 21 Nov 19
Shopping for windows was harder than I thought it would be. My sister bought windows for about $500 to $600 apiece. I... got prices from $500 to $1500 for the same window and got frustrated. The Tucson Window guy spent some time and explained all the differences and what was best for the weather conditions in Arizona. I guess different windows work better and last longer here than someplace else. I spent more than my sister but her windows are already changing color and the ones I bought are guaranteed not to. Even though my windows were just a little more than hers, I believe mine are better and will last. Good company that took good care of me.read more
Lola McArthur
Lola McArthur
16:39 21 Nov 19
I can't say enough great things about Tucson Window and Door! I originally started looking for a patio door that I... could put a doggie door into for my fur babies and had a hard time finding a product that worked for me, my wallet and my four-legged friends. I had been using a doggie door insert, but when in use, I did not have enough space to also go in and out of my sliding door. I decided enough was enough! Tucson Window and Door gave me an amazing door that has the dog door BUILT INTO IT!!! This means I can open and close the entire door while my pooches can go in and out all the time! No removing and reinserting anymore. If you love your pups as much as I do, you MUST get a sliding glass pet door from Tucson Window and Door!!!!read more
Elly McFadden
Elly McFadden
16:39 21 Nov 19
Even though we live in the country near Benson, the salesman came out and spent quality time with us. He was very... pleasant. We ordered new patio doors and everything went the way it was described by him. The timeline was exactly as stated. The installers were thorough, clean and very funny. My husband enjoyed bantering with them the whole time. The doors were pricey but they look and work great. I have no complaints.read more
Aleta Bloch
Aleta Bloch
16:39 21 Nov 19
Very helpful and knowledgable!
Karina Figueroa
Karina Figueroa
16:39 21 Nov 19
It was a wonderful experience buying in Tucson Window & Door, I am happy with my new door, everybody was kind and... answered all my questions. I recommend them a lot!read more
Tom Reindel
Tom Reindel
16:39 21 Nov 19
We had trouble finding a company who could do large, arched custom replacement window in the configuration we wanted. ... We got 4 proposals from Tucson-area companies. However, Tucson Window and Door (TWD) was able to get us what we wanted by suggesting a slight modification that no other company thought of, and which made the massive window stronger! However, these had to be ordered as "new construction" windows (being installed into an adobe brick home). Installation took a half day longer than planned, and while the casement window crank mechanisms were not installed correctly, two additional visit took care of it. We will use TWD again. Oh yeah. Even with upgrades to the wood trim, they came in over a grand less than anyone else, too!read more
Adam M
Adam M
16:39 21 Nov 19
Great customer service grade A staff was really pleased with my door
kathleen wolf
kathleen wolf
16:39 21 Nov 19
The windows and doors are fantastic. They are so solid and beautiful. The installation was timely, professional and... smooth. We would recommend this company to anyone. They are easily better than the competition, on their entire approach. This includes the sales as well as manufacturing quality....made in the USA.read more
Jerry Gipson
Jerry Gipson
16:39 21 Nov 19
The crew arrived on time, did a great job in less time than expected and left the house clean. We couldn't be happier.
Alina Castillo
Alina Castillo
16:39 21 Nov 19
We LOVED our experience, the technicians were polite, efficient, and helpful. Our windows look gorgeous and we noticed... a huge change in the temperature of the house.read more
Paula Oliphant
Paula Oliphant
16:39 21 Nov 19
To: Tucson Window and Door:Our new windows and doors are wonderful. We dreaded such a big event as our home neared... 20 years of age. Your team made it smooth and seamless.With estimates from three widely referenced companies that specialize in replacement, we made the right choice.Sales Manager Dale Craig worked out an option that met our needs, within our budget. Dale never had to reference style options and prices. He knows his product. He was able to match his install team into our busy schedule.Fausco and team replaced 17 windows and a patio door in three days. Their work was clean and seamless. Always polite and concerned about our home and belongings.Two important benefits, our home is more beautiful with clearer views and much quieter. We would not hesitate to recommend Tucson Window and Door.Thank you,Paula Oliphantread more
Gigi Weixler
Gigi Weixler
16:39 21 Nov 19
From beginning to end this group of folks stood out from the competition. The salesman showed us the complete line,... why their windows were some of the best around and then made it possible for us to afford them. We visited their show room, which had all of their products available for everyone to see and operate. The sales people there also knew their products and made a very favorable impression, it is the final reason we went with this company The installation fellows, Tony and Jeremy arrived early to install all the windows on the first day, they worked like beavers all day long in very windy conditions. They were able to keep us from freezing to death with the plastic sheeting covering the window openings, but the main purpose was to keep the dust down inside the house, which it did.They finished a day early, took note of two small flaws, said they would be back to fix these , took pictures and left us to enjoy these beautiful windows. The windows really make a difference in our home, the color is perfect and I know we will be warmer over the winter. I would recommend the Anlin product for their quality, their double lifetime warranty and all the people we dealt with at Tucson Window and Door without hesitation. Sincerely, Gigi Weixler, Green Valley, AZread more
Fredrick Alves
Fredrick Alves
16:39 21 Nov 19
My wife and I had a very good experience with Tucson Window and Door. Our salesman, David C, gave us an informative... presentation that showed us the technical aspects of their windows such as their ability to block heat by virtue of their construction and a special coating. This process is said to lower energy costs, which is especially positive during our hot AZ summer months.We knew their price was competitive, having received quotes from other companies, and financing options are affordable and somewhat flexible.A tech was sent out to take measurements for the windows and a few weeks later the windows arrived and were ready for installation. The install crew was respectful, careful, and competent. My wife and I were delighted with how the project turned out and we would highly recommend Tucson Window and Door to anyone seeking excellent service and super cool new windows. 🙂read more
Steve Kraft
Steve Kraft
16:39 21 Nov 19
Great product prompt and professional installation.Dave Cruz was great to work with very knowledgeable about... product.Installers were courteous and respectful.I would recommend Tucson and Door to everyone.read more
Charles Weaver
Charles Weaver
16:39 21 Nov 19
Tucson Window and Door is the only supplier we could find which provided a doggie door within a slider. They came to... our home, presented product, price, and financing options. We agreed on a door and it was installed on time and professionally. Totally satisfied!read more
elizabeth spar
elizabeth spar
16:39 21 Nov 19
Augi Sanchez is the best. We are amazed at the reduction in heat and sound proofing. Thrilled at the Millard quality.
Jeremy Laurie
Jeremy Laurie
16:39 21 Nov 19
We were very pleased with excellent work done by Tucson Window and Door. They were efficient, courteous, and... professional. We would highly recommend this company.read more
Kelley Montahue
Kelley Montahue
16:39 21 Nov 19
Kristina was awesome and greeted us at the door and then continued to help us the whole time we were in the store. I've... never experienced such great customer service!read more
Joshua Berry
Joshua Berry
16:39 21 Nov 19
Love the windows. Great work on the installation. Would recommend the windows to anyone. Wonderful customer service.... Thank you for the great experience.read more
Alexandra Garcia
Alexandra Garcia
16:39 21 Nov 19
I had been looking forward to getting a doggy door for my large dog. I finally came across Tucson window and door and... they were phenomenal. The sales manager was extremely helpful. The staff is very professional and pleasant to speak with! Now I have a beautiful sliding glass door with a doggy door in it! Thank you tucson window and door!read more
Carolina Caples
Carolina Caples
16:39 21 Nov 19
I LOVE my new, gorgeous sliding glass door! Professional installation and excellent service. The quality is fantastic!... I highly recommend Tucson Window & Door!read more
don parkhurst
don parkhurst
16:39 21 Nov 19
We were interested in replacing our old sliding glass doors with french doors. We met with, and received estimates... from three different Window/Door companies before we met with Tucson Window and Door. Their salesman was very low pressure which we really appreciated. He provided us several options and then provided pricing. Tucson Window and Door's pricing was 30-40% lower than their competitors and the quality was excellent. Luis and Jeremy were the installation technicians. They were on time, professional, and talented. The doors were installed on time, with care, and look outstanding. Tucson Window and Door sent a technician (Jeremy) two days later to check fit and function. He too was excellent, provided great service, and offered care and use advice. We are extremely pleased with our new doors. The cost was the best by far. Lifetime warranty. Installation and service was also excellent.read more
Brett Martin
Brett Martin
16:39 21 Nov 19
I have been working with Tucson Window and Door the last 6 years. I am pleased with the quality of their product and... the professionalism of each representative I have met and worked with.read more
AmyJo Ramsey
AmyJo Ramsey
16:39 21 Nov 19
Wonderful. My sliding glass door was installed today. The installer arrived on time and 2 hours later left me with a... beautiful door. The crew was efficient, pleasent, and helpful. They left the area spotless.read more
Abraham seed In Yahusha
Abraham seed In Yahusha
16:39 21 Nov 19
Staff great and very affordable and payment plans great for any income
Carolene Mitchell
Carolene Mitchell
16:39 21 Nov 19
The installers were prompt and profressional. They did the install timely and left no mess. The windows are of... excellent quality.read more
Stinger McGee
Stinger McGee
16:39 21 Nov 19
My wife and I are extremely happy with our new windows from Tucson window and door. After the installation we noticed a... difference right away, we didn't have to run our swamp cooler for three days. It's quieter inside the house now. When the sun shines through the windows there is no longer any heat coming into the house. Profecinal installation, two workers only took them 4 1/2 hours to install 7 windows. Minimal mess and they cleaned it up. The windows all fit perfectly. Exact measurements inside and out were taken. We highly recommend Tucson window and door. David Cruze, (the sales man) was very informative about product, pricing and financing. He spent 4 hours with us and answered all our questions, gave us a great deal with factory rebates and company discounts. We will be adding on to our house later and will have them back to do more windows and sliding doors.read more
Dan Pendergrass
Dan Pendergrass
16:39 21 Nov 19
Got two Provia Entry doors and two windows. Team was prompt friendly and efficient. The only reason I didn't give 5... stars is that they didn't have a way to cover the openings in the house when not working on them. Had two doors and two windows wide open mid-day with hot wind blowing through house. Really pleased with doors and windows though.read more
Sarah Miranda
Sarah Miranda
16:39 21 Nov 19
Tony & Jake did an amazing job on our door. Tony knew what he was doing and made sure everything was installed... correctly. We are very pleased with the outcome. Thank you Tucson Window & Door.read more
Corbin Smith
Corbin Smith
21:51 30 Aug 19
First I want to thank Dave Cruz , first for his professional presentation and courteous behavior. We did not purchase... windows but only because of monetary constraints. Not that we think they were overpriced but we needed to stick to a budget That said when it comes time to do the patio door we will be contacting Dave as we think they have the one to fit our needs. (doggie door built in). Thanks again Dave for your time and effort.read more
Jackie Carter Traw
Jackie Carter Traw
18:30 26 Aug 19
Thank you Tucson Window and Door for a job well done. From the block window to a new energy efficient window. Great... experience from sales to installation complete.read more
Jeremy Ramirez
Jeremy Ramirez
15:51 02 Aug 19
Awesome from start to finish!
Liz Ellis
Liz Ellis
21:36 28 Jul 19
Very pleased with our new patio doors and windows from Tucson Window and Door. Installation was seamless and clean up... was great. I will be using and referring this company again.read more
Mona White-Ortega
Mona White-Ortega
17:28 17 Jul 19
This company is great! We had two sliding glass doors replaced. Their product is just what we were looking for. The... crew that came out was quick and clean. They are very thorough and really professional. We will be calling them when we replace the windows in our house.read more
Martin Madrid
Martin Madrid
04:35 01 Jul 19
They took my order and had the doors with in three days best service ever.
Reverend Tina Dugay
Reverend Tina Dugay
18:54 22 Jun 19
I love the commercials.
BradMarcia Atkinson
BradMarcia Atkinson
17:36 17 Feb 19
We have had two great encounters with Tucson Window and Doors! They have installed Avery nice security screen door on... our home and installed beautiful 8 ft sliding glass doors with a pet proof screen door. We loved working with all of the personnel at Tucson Windows and Doors. Thanks for the great service and products!read more
Mark Bensley
Mark Bensley
23:03 12 Feb 19
They did a good job and showed up on time. They fixed a screen door the dog ran through even though it was not their... fault. I believe their windows are second to none in quality.read more
Cynthia Holtmeyer
Cynthia Holtmeyer
19:51 18 Sep 18
I have worked for this company for over two years. This is an excellent company, sadly I am leaving to persue a dream... and will miss them all very much. My family has purchased windows and doors from them and I as well as the rest of my family would highly recommend them to anyone wanting quality products and services.Cynthia Holtmeyer.read more
rachel machen
rachel machen
17:16 18 Jun 18
I worked at Tucson Window and Door for five years. The only reason I left is because my husband got a job out of state.... I was extremely sad when I left. I can honestly say that the people there became my family. They care about there employees. The owner is an amazingly kind and generous man. Everyone in the office is the same way. They support one another and are always there to lend a hand. The installers were some the hardest working people I know. I could never do what they do. The sales reps were always there to put a smile on my face. I will dearly miss my work family. If you're reading this review to see if you should by from Tucson Window and Door, you should. The way care about there employees is the way they're going to care about you. Yes, they have great product at a great price, but that's not the only thing you get when you purchase. You will get great service with genuine care about the experience you get with their company. I highly recommended them.read more
Greg Noreuil
Greg Noreuil
05:34 10 Feb 18
Good windows and helpful reps.
Rhonda Ewing
Rhonda Ewing
20:51 17 Aug 16
My husband and I have had a wonderful experience with Tucson Window and Door. Starting with the canvasser who came to... our door, Eddie, he was polite and willing to work with our schedule in setting up an appointment, even though we had to reschedule once. The salesman Tim, was very polite and courteous in our home. He took a real personable approach in helping us choose what features we were looking to put in our front door and the grids in our windows. The office staff was very helpful in keeping us informed and updated with when our product will be coming in and setting up the installation. They were even able to get our one added window in with the original order and everything was installed at the same time. The installers, Fernando and Billy, were very professional and kept everything clean and tidy as they were working and were more than happy to answer all of my questions. I would highly recommend Tucson Window and Door, we have had nothing but an amazing experience.read more
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