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Testimonials

Christina Howard
Christina Howard
16:24 10 Jun 20
The fellas were most considerate. They were kind and meticulous.
Arlo Hackitt
Arlo Hackitt
15:28 01 Jun 20
Excellent customer service, Jingle time
Lauren Schroeder
Lauren Schroeder
16:50 27 May 20
Great experience from start to finish. The window consultation at my home was incredibly informative and helpful. The... windows and french doors are amazing. My home is more secure, better insulated (I'm ready for summer heat), and so much quieter. The staff are knowledgable with great customer service. If I were to be nit picky, because I'm a perfectionist and detail oriented person, they could have done a bit better with the plaster repair on the walls around the windows and doors. I'm hoping to do my front and side doors with them next.read more
Craig Marburger
Craig Marburger
19:55 26 May 20
Very pleased with the entire staff and in particular the installation crew. Very good workmanship and total cleanup... each day. And the windows are a huge improvement over the old aluminum, single pane windows we replaced. Home is much quieter and secure.read more
Joel Muraco
Joel Muraco
01:26 23 May 20
We had a really good experience with Tucson Window and Door. Our Sales Consultant, Rafael, was extremely knowledgeable... and professional. The entire process took about 3 months: we met with Rafael in late February. Within a week, the contractor came out to finalize measurements and details about the windows. We made one small change at this point which delayed the ordering of the windows a few days. They were upfront it would take about 6 weeks to receive the windows as they would be custom built. They called in early May to schedule the window install for mid-May. Tony and Rob arrived promptly at 9am on the day of install and replaced all 8 windows in one day (they had allotted a day and a half for install), finishing up just before 5:30pm. They did a fantastic job with everything and were very careful in their work. Before they left, they walked us through all the features of our new windows. They left the house so clean you would never know they had just been there. The windows look great! It's been a week since install and we're so happy we replaced our 67 year old windows, and that we went with Tucson Window and Door.read more
Stanley Davis
Stanley Davis
17:04 06 May 20
We really like our new doors. They dress up the entrance very nicely. They seem to be very efficient at blocking out... the Arizona heat; a big improvement from our old doors. And my wife loves the design and Cherry finish.The salesman, David Cruz, was very knowledgeable and helped us quickly settle on a design, finish, and options. He made the experience very effortless and painless.The installers were courteous, efficient, and professional. The lead, Jeremy Morgan, knew his stuff and very efficiently completely a complex install in a day. They had to remove security doors then modify them to reinstall. We had looked for more than a year to find doors that we liked with a fair price and that had a good warranty. We had input from 4 other vendors before we contacted Tucson Window and Door. We are please Tucson Window and Door and Provia stand behind their product.read more
Lynn C.
Lynn C.
17:25 21 Apr 20
In October 2019, we had a whole-house replacement done - 14 windows and 2 patio doors. We wanted to live with them for... awhile before posting a review. At the 6-month mark, we can say that we are completely satisfied! We feel that we got a quality product at a fair price. The windows and doors look great and operate well. We’ve noticed a reduction in both heat and sound transfer. I’m sure the heat reduction will be especially noticeable as we head into our first summer with the new windows and doors! Everyone at Tucson Window and Door was a pleasure to work with, there were no high-pressure sales tactics, communication was great, and installation was professional. After installation, as some of the caulk cured and settled on the exterior, it pulled away and we had to call them back to redo it. This was a very minor issue, and I mention it only to say that even a small problem like this was taken care of very promptly. We would highly recommend Tucson Window and Door!read more
G Carr
G Carr
01:00 19 Mar 20
Hello. I wrote a not so nice review regarding the cartoon character in your tv commercials without actually visiting... your store.After visiting and receiving a quote from your salespeople, I found them to be very nice and especially helpful in my search. I am considering using your company for my window replacement. I was also pleasantly surprised to find that Window Joe has a much more friendly look than in the past. This played no part in my decision but just wanted to let you know.read more
Sharon Brown Ludviksen
Sharon Brown Ludviksen
02:05 13 Dec 19
I always wanted a good patio door not a cheap one. I got mine 2 months ago. The installer should have replaced the... handles on the screen and main door but I like the security of this door. Today somehow the door wouldn’t stay on the track correctly and I called David Cruz my salesman. He came and fixed the door for me and made sure they are fixing the handles. David is a sweetheart and stands behind their products. I recommend both the company and David.read more
William Laray
William Laray
02:37 05 Dec 19
We had a window enlarged to twice it size so some construction work needed to be done. Tuscon Window and Door has a... business relationship with General Contractor Johnny Merchant. Johnny and his crew did a great job of prepping and finishing the job. Window is of good quality and it fits like a gloveread more
Lauren Fisher
Lauren Fisher
17:14 22 Nov 19
Awesome staff from start to finish! From the sales representatives to the installers, everyone was professional and... friendly. The installers did an amazing job putting the new windows in and cleaned up everything before the left, it was like they were never here! Would definitely use TWD again!read more
Daniel Smith
Daniel Smith
16:40 21 Nov 19
We recently had Tucson Window & Doors replace all of the windows in our home. From our initial meeting with the... salesman to the actual installation of the new windows the experience was amazing. The windows are high quality and based on our own research meet or exceed Energy Star ratings. The purchase process was great and no pressure. We were presented with the history of the window manufacture, the specification sheet of the windows and a plethora of information on the window features. We had looked at other windows and the windows offered by Tucson Window and Doors exceed all other offerings.The installation of the windows was top notch. The crew (two installers - Carlos and Jeremy) showed up on time. They walked the job site and quickly came up with their game plan. In a matter of just a few minutes windows were removed, window openings cleaned up and new windows were set in-place, squared and permanently attached to the house. There was absolutely no damage done to our stucco of drywall. Carlos and Jeremy were super efficient with their time management and when they finished the cleaned up the work site. It was like they were never there. For anyone looking for new windows we highly recommend Tucson Window & Doors We are extremely happy with our experience - Thanks Tucson Window and Doorsread more
Clip Waling
Clip Waling
16:40 21 Nov 19
Yes, TW&D might be a little higher priced than some of the "so called" window experts but I can tell you that after... dealing with five other "window experts" that TW&D is by far the BEST company to deal with. From the TW&D sales person (who knows far more about windows and doors than those other "sales" people), to the ladies answering the phones and following up on the orders, to the very highly trained, personable and professional installers, it has been a real pleasure working with everyone at Tucson Window and Doors. From David Cruz, Holly, Elisabeth, to Carlos and Jeremy the total buying and installation experience has far exceeded our expectations, and then some. Thank you one and all; I know I will love my 4 patio doors for many years to come.read more
Terry Olsen
Terry Olsen
16:39 21 Nov 19
Today Jeremy with Tucson Windows and Doors came to our home to repair one of the windows they installed that rain water... was getting into the house. Jeremy made sure to make sure it was not coming from the roof or outside wall. He took out all the old caulk and made sure to put in enough caulk to keep it from allowing rain water in. He did the same with the inside of the window and checked to make sure there had not been any damage inside the wall. He made sure the patch job was not noticeable. He was very courteous and professional. I am sooo glad they are the company that installed the windows.read more
Alan McKenzie
Alan McKenzie
16:39 21 Nov 19
Shopping for windows was harder than I thought it would be. My sister bought windows for about $500 to $600 apiece. I... got prices from $500 to $1500 for the same window and got frustrated. The Tucson Window guy spent some time and explained all the differences and what was best for the weather conditions in Arizona. I guess different windows work better and last longer here than someplace else. I spent more than my sister but her windows are already changing color and the ones I bought are guaranteed not to. Even though my windows were just a little more than hers, I believe mine are better and will last. Good company that took good care of me.read more
Jill Howard
Jill Howard
16:39 21 Nov 19
What professionals! The product was just as expected. The installers were very good at what they do. They cleaned... up after the installation an took the old door with them. Would definitely recommend Tucson Window and Door.read more
Adam M
Adam M
16:39 21 Nov 19
Great customer service grade A staff was really pleased with my door
kathleen wolf
kathleen wolf
16:39 21 Nov 19
The windows and doors are fantastic. They are so solid and beautiful. The installation was timely, professional and... smooth. We would recommend this company to anyone. They are easily better than the competition, on their entire approach. This includes the sales as well as manufacturing quality....made in the USA.read more
Elly McFadden
Elly McFadden
16:39 21 Nov 19
Even though we live in the country near Benson, the salesman came out and spent quality time with us. He was very... pleasant. We ordered new patio doors and everything went the way it was described by him. The timeline was exactly as stated. The installers were thorough, clean and very funny. My husband enjoyed bantering with them the whole time. The doors were pricey but they look and work great. I have no complaints.read more
Tom Reindel
Tom Reindel
16:39 21 Nov 19
We had trouble finding a company who could do large, arched custom replacement window in the configuration we wanted. ... We got 4 proposals from Tucson-area companies. However, Tucson Window and Door (TWD) was able to get us what we wanted by suggesting a slight modification that no other company thought of, and which made the massive window stronger! However, these had to be ordered as "new construction" windows (being installed into an adobe brick home). Installation took a half day longer than planned, and while the casement window crank mechanisms were not installed correctly, two additional visit took care of it. We will use TWD again. Oh yeah. Even with upgrades to the wood trim, they came in over a grand less than anyone else, too!read more
Karina Figueroa
Karina Figueroa
16:39 21 Nov 19
It was a wonderful experience buying in Tucson Window & Door, I am happy with my new door, everybody was kind and... answered all my questions. I recommend them a lot!read more
Aleta Bloch
Aleta Bloch
16:39 21 Nov 19
Very helpful and knowledgable!
Lola McArthur
Lola McArthur
16:39 21 Nov 19
I can't say enough great things about Tucson Window and Door! I originally started looking for a patio door that I... could put a doggie door into for my fur babies and had a hard time finding a product that worked for me, my wallet and my four-legged friends. I had been using a doggie door insert, but when in use, I did not have enough space to also go in and out of my sliding door. I decided enough was enough! Tucson Window and Door gave me an amazing door that has the dog door BUILT INTO IT!!! This means I can open and close the entire door while my pooches can go in and out all the time! No removing and reinserting anymore. If you love your pups as much as I do, you MUST get a sliding glass pet door from Tucson Window and Door!!!!read more
Jerry Gipson
Jerry Gipson
16:39 21 Nov 19
The crew arrived on time, did a great job in less time than expected and left the house clean. We couldn't be happier.
Alina Castillo
Alina Castillo
16:39 21 Nov 19
We LOVED our experience, the technicians were polite, efficient, and helpful. Our windows look gorgeous and we noticed... a huge change in the temperature of the house.read more
Steve Kraft
Steve Kraft
16:39 21 Nov 19
Great product prompt and professional installation.Dave Cruz was great to work with very knowledgeable about... product.Installers were courteous and respectful.I would recommend Tucson and Door to everyone.read more
Charles Weaver
Charles Weaver
16:39 21 Nov 19
Tucson Window and Door is the only supplier we could find which provided a doggie door within a slider. They came to... our home, presented product, price, and financing options. We agreed on a door and it was installed on time and professionally. Totally satisfied!read more
elizabeth spar
elizabeth spar
16:39 21 Nov 19
Augi Sanchez is the best. We are amazed at the reduction in heat and sound proofing. Thrilled at the Millard quality.
Fredrick Alves
Fredrick Alves
16:39 21 Nov 19
My wife and I had a very good experience with Tucson Window and Door. Our salesman, David C, gave us an informative... presentation that showed us the technical aspects of their windows such as their ability to block heat by virtue of their construction and a special coating. This process is said to lower energy costs, which is especially positive during our hot AZ summer months.We knew their price was competitive, having received quotes from other companies, and financing options are affordable and somewhat flexible.A tech was sent out to take measurements for the windows and a few weeks later the windows arrived and were ready for installation. The install crew was respectful, careful, and competent. My wife and I were delighted with how the project turned out and we would highly recommend Tucson Window and Door to anyone seeking excellent service and super cool new windows. 🙂read more
Paula Oliphant
Paula Oliphant
16:39 21 Nov 19
To: Tucson Window and Door:Our new windows and doors are wonderful. We dreaded such a big event as our home neared... 20 years of age. Your team made it smooth and seamless.With estimates from three widely referenced companies that specialize in replacement, we made the right choice.Sales Manager Dale Craig worked out an option that met our needs, within our budget. Dale never had to reference style options and prices. He knows his product. He was able to match his install team into our busy schedule.Fausco and team replaced 17 windows and a patio door in three days. Their work was clean and seamless. Always polite and concerned about our home and belongings.Two important benefits, our home is more beautiful with clearer views and much quieter. We would not hesitate to recommend Tucson Window and Door.Thank you,Paula Oliphantread more
Jackie Carter Traw
Jackie Carter Traw
18:30 26 Aug 19
Thank you Tucson Window and Door for a job well done. From the block window to a new energy efficient window. Great... experience from sales to installation complete.read more
BradMarcia Atkinson
BradMarcia Atkinson
17:36 17 Feb 19
We have had two great encounters with Tucson Window and Doors! They have installed Avery nice security screen door on... our home and installed beautiful 8 ft sliding glass doors with a pet proof screen door. We loved working with all of the personnel at Tucson Windows and Doors. Thanks for the great service and products!read more
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